Device Guides

Apple iPhone 12

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How to
Troubleshoot
Specs

I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The MMS isn't written correctly: See how to write and send an MMS.

List view

1. Create new MMS

Tap the message icon.
Tap the new message icon.

2. Select recipient

Tap To: and key in the first letters of the recipient's name.
Tap the required contact.

3. Write text

Tap the text input field and write the text for your MMS.

4. Record text using dictation

Tap the microphone icon and say the required text.
When using dictation in a supported language, your mobile phone can do automatic punctuation.
Tap the microphone icon to end dictation.

5. Insert picture

Tap the apps icon.
Tap the picture icon.
Slide your finger upwards on the screen and go to the required folder.
Tap the required picture.
Tap Add.

6. Send MMS

Tap the send icon.

7. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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