Device Guides
Apple iPhone 12
Search in Apple iPhone 12
I can't send and receive email
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 4:
The email isn't written correctly: See how to write and send an email.
1. Find "Mail"
2. Select email account
3. Create new email
4. Select recipient
5. Enter subject
6. Write text
7. Record text using dictation
8. Attach file
9. Send the email
10. Undo send
11. Return to the home screen
Tap Mail.
Tap arrow left.
Tap the required email account.
Tap the new email icon.
Tap the field next to "To:" and key in the first letters of the recipient's name.
Tap the required contact.
Tap the field next to "Subject:" and key in the required subject.
Tap the text input field and write the text for your email.
Tap the microphone icon and say the required text.
Tap the microphone icon to end dictation.
Tap and hold the text input field until a pop-up menu is displayed.
Tap Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.
Tap Attach File and follow the instructions on the screen to attach a document.
Tap and hold the send icon.
To send the email immediately, tap Send Now.
To send the email at the time given, tap Send ‹time›.
To send the email at another time, tap Send Send Later... and follow the instructions on the screen to select the required time.
To undo sending your email, tap Undo Send.
Tap Cancel.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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