Device Guides

Apple iPhone 12

iOS 16.0

iOS 15.0

iOS 14.1

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

We found 7 possible causes:

GPS position usage for applications is turned on
Automatic update of apps via mobile network is turned on
Your mobile phone is set to high data usage
Mobile data usage for applications is turned on
Automatic mobile data usage is turned on
Notifications are turned on
Background refresh of apps is turned on

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