Device Guides

Apple iPhone 12

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't use my mobile phone's internet connection

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Your mobile phone has not been correctly set up for internet: Set up your mobile phone for internet.

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1. Set up your mobile phone for internet

When you insert your SIM into your mobile phone, it's automatically set up for internet.
Apple iPhone 12
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