Device Guides

Apple iPhone 12

Change device
iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
Change device

My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

Your mobile phone is set to high data usage: Set your mobile phone to use less data.

List view

1. Find "Data Mode"

Tap Settings.
Tap Mobile Data.
Tap Mobile Data Options.
Tap Data Mode.

2. Select settings for data usage

Tap the required setting.

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks