Device Guides
Apple iPhone 12
Buy now
Search in Apple iPhone 12
My mobile phone's battery life is short
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 5:
Mobile data is turned on: Turn off mobile data.
List view
1. Find "Mobile Data"
Tap Settings.
Tap Mobile Data.
2. Turn mobile data on or off
Tap the indicator next to "Mobile Data" to turn the function on or off.
3. Turn use of mobile data for applications on or off
Tap the indicators next to the required applications to turn the function on or off.
4. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 1 of 5
Tap Settings.
Step 2 of 5
Tap Mobile Data.
Step 3 of 5
Tap the indicator next to "Mobile Data" to turn the function on or off.
Step 4 of 5
Tap the indicators next to the required applications to turn the function on or off.
Step 5 of 5
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Would you like information for your {device-name}?