Device Guides
Apple iPhone 12
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I can't take pictures using the camera
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The camera isn't used correctly: See how to use the phone camera.
List view
1. Turn on the camera
Tap Camera.
Slide your finger right or left on the screen to select PHOTO.
2. Turn flash on or off
Tap the flash icon to turn the function on or off.
3. Take a picture
Point the camera lens at the back of your mobile phone at the required object.
Tap the take picture icon.
4. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 1 of 6
Tap Camera.
Step 2 of 6
Slide your finger right or left on the screen to select PHOTO.
Step 3 of 6
Tap the flash icon to turn the function on or off.
Step 5 of 6
Tap the take picture icon.
Step 6 of 6
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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