Device Guides

Apple iPhone 11 Pro Max

iOS 15.0

iOS 14.0

iOS 13.0

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

Change device

Buy now

Search in Apple iPhone 11 Pro Max

My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn off mobile data usage for applications.

Step 1 of 5

1. Tap Settings.

Step 2 of 5

2. Tap Mobile Data.

Step 3 of 5

3. Tap the indicator next to "Mobile Data" to turn the function on or off.

Step 4 of 5

4. Tap the indicators next to the required applications to turn the function on or off.

Step 5 of 5

5. Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 3:

Mobile data usage for applications is turned on

Solution:

Turn off mobile data usage for applications.

Find "Mobile Data"

Tap Settings.

Tap Mobile Data.

Turn mobile data on or off

Tap the indicator next to "Mobile Data" to turn the function on or off.

Turn use of mobile data for applications on or off

Tap the indicators next to the required applications to turn the function on or off.

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks