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Apple iPhone 11 Pro Max

iOS 15.0

iOS 14.0

iOS 13.0

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Another Bluetooth device can't connect to my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn on Bluetooth.

Step 1 of 4

1. Tap Settings.

Step 2 of 4

2. Tap Bluetooth.

Step 3 of 4

3. Tap the indicator next to "Bluetooth" to turn the function on or off.

Step 4 of 4

4. Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

Bluetooth is turned off on your mobile phone

Solution:

Turn on Bluetooth.

Find "Bluetooth"

Tap Settings.

Tap Bluetooth.

Turn Bluetooth on or off

Tap the indicator next to "Bluetooth" to turn the function on or off.

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem?

Yes No

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