Device Guides

Apple iPhone 11 Pro

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The camera isn't used correctly: See how to use the phone camera.

List view

1. Turn on the camera

Tap Camera.
Slide your finger right or left on the screen to select PHOTO.

2. Turn flash on or off

Tap the flash icon to turn the function on or off.

3. Take a picture

Point the camera lens at the back of your mobile phone at the required object.
Tap the take picture icon.

4. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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