Device Guides

Apple iPhone 11

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How to
Troubleshoot
Specs

I can't send and receive iMessages

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 5:

Your iMessage isn't written correctly: See how to write and send an iMessage.

List view

1. Create new iMessage

Tap the message icon.
Tap the new message icon.

2. Select recipient

Tap the field next to "To:" and key in the first letters of the recipient's name.
Tap the required contact.
If the recipient can receive iMessages, iMessage is displayed in the text input field.

3. Send iMessage

Tap the text input field and key in the required text.
Tap the send icon.
You can also send pictures, video clips, audio files and different effects in your iMessage. Follow the instructions on the screen to send your iMessage with the required content.

4. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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