Device Guides
I can't use my mobile phone's internet connection
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
Your mobile phone has not been correctly set up for internet: Set up your mobile phone for internet.
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1. Set up your mobile phone for internet
When you insert your SIM into your mobile phone, it's automatically set up for internet.