Device Guides

Apple iPhone 11

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

We found 6 possible causes:

  1. GPS position usage for applications is turned on
  2. Mobile data usage for applications is turned on
  3. Automatic mobile data usage is turned on
  4. Automatic update of apps via mobile network is turned on
  5. Notifications are turned on
  6. Background refresh of apps is turned on
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