Device Guides


I can't use my tablet as a personal Hotspot

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Personal Hotspot isn't used correctly: See how to use your tablet as a personal Hotspot.

List view

1. Find "Personal Hotspot"

Tap Settings.
Tap Personal Hotspot.

2. Turn on Wi-Fi Hotspot

Tap the indicator next to "Personal Hotspot" to turn on the function.
If Wi-Fi is turned off, tap Turn on Wi-Fi and Bluetooth.
If Wi-Fi is turned on, tap Wi-Fi and USB Only.

3. Key in the password for personal Hotspot

Tap Wi-Fi Password and key in the required password.
Tap Done.
The password prevents others from accessing your Wi-Fi Hotspot without your approval.

4. Return to the home screen

Tap the Home key to return to the home screen.

5. Establish connection to Wi-Fi Hotspot from another device

Turn on Wi-Fi on the other device.
Find the list of available Wi-Fi networks and select your own Wi-Fi Hotspot.
Key in the password for your Wi-Fi Hotspot and establish the connection.
When the connection is established, you can access the internet from the other device.
Apple iPad Pro 9.7
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