Device Guides
Apple iPad Pro 12.9
Search in Apple iPad Pro 12.9
I can't send and receive email
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
The email isn't written correctly: See how to write and send an email.
1. Find "Mail"
2. Select email account
3. Create new email
4. Select recipient
5. Enter subject
6. Write text
7. Attach picture or video clip
8. Send the email
9. Return to the home screen
Tap Mail.
Tap the name of the email account.
Tap the required email account.
Tap the new email icon.
Tap To: and key in the first letters of the recipient's name.
Tap the required contact.
Tap Subject and key in the required subject.
Tap the text input field and write the text for your email.
Tap and hold the text input field until a pop-up menu is displayed.
Tap Insert Photo or Video and go to the required folder.
Tap the required picture or video clip.
Tap Use.
Tap Send when you've finished your email.
Tap the Home key to return to the home screen.
Would you like information for your {device-name}?