Device Guides


I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

The audio file is damaged: Delete the damaged audio files and transfer the files from your computer to your tablet again.

List view

1. Connect tablet and computer

Connect the data cable to the socket and to your computer's USB port.

2. Transfer files

Start a file manager on your computer.
Go to the required folder in your computer's or tablet's file system.
Highlight the required file and move or copy it to the required location.
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