Device Guides

Apple iPad Pro 12.9

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iOS 12.0

iOS 11.0

iOS 9.3

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This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There's not enough memory on your tablet: Uninstall apps or delete other content from the memory.

List view

Tap and hold the required app until the icons start to jiggle.

Tap the delete icon on the required app.

Tap Delete.

Tap the Home key to return to the home screen.

Step 1 of 4

Tap and hold the required app until the icons start to jiggle.

Step 2 of 4

Tap the delete icon on the required app.

Step 3 of 4

Tap Delete.

Step 4 of 4

Tap the Home key to return to the home screen.

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