Device Guides
Apple iPad Pro 12.9
Buy now
Search in Apple iPad Pro 12.9
I can't connect to another device using AirDrop
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
AirDrop isn't used correctly on your tablet: See how to use AirDrop.
List view
1. Find "Photos"
Tap Photos.
2. Select picture or video clip
Go to the required folder and tap the required picture.
Tap the menu icon.
3. Share picture or video clip using AirDrop
Make sure the other device is turned on and is ready to connect via AirDrop. Tap the required device.
4. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 5
Tap Photos.
Step 2 of 5
Go to the required folder and tap the required picture.
Step 3 of 5
Tap the menu icon.
Step 4 of 5
Make sure the other device is turned on and is ready to connect via AirDrop. Tap the required device.
Step 5 of 5
Tap the Home key to return to the home screen.
Would you like information for your {device-name}?