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Apple iPad Pro 12.9

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I can't make video calls using FaceTime

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPad Pro 12.9
Apple iPad Pro 12.9

We found 5 possible causes:

  1. There are problems activating FaceTime
  2. The recipient is not connected to the correct network
  3. Video calls are not supported by the mobile network
  4. Your tablet is not connected to a Wi-Fi network
  5. The video call is made incorrectly
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