Device Guides
Apple iPad Pro 12.9
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Search in Apple iPad Pro 12.9
I can't play music
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
No audio files have been transferred to your tablet: Transfer audio files from your computer to your tablet.
List view
1. Connect tablet and computer
Connect the data cable to the socket and to your computer's USB port.
2. Transfer files from your computer to your tablet
Click iTunes.
Click File.
Click Add File to Library... to add one file at a time.
Click Add Folder to Library... to add a folder.
Go to the required file or folder in your computer's file system and follow the instructions on the screen to add a file or folder to the iTunes library.
Depending on your settings in iTunes, the transfer may start automatically. To manually start the transfer, click the iPad icon.
Click the required category and follow the instructions on the screen to select the required settings.
Click Apply.
3. Transfer pictures and video clips from your tablet to your computer
Start a file manager on your computer.
Go to the required folder in your tablet's file system.
Highlight the required file and move or copy it to the required location.
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