Device Guides


I can't use the internet connection on my tablet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Your tablet hasn't been correctly set up for internet: Set up your tablet for internet.

List view

1. Find "APN Settings"

Tap Settings.
Tap Mobile Data.
Tap APN Settings.

2. Enter APN

Tap APN and key in yesinternet.
yesinternet

3. Save data connection

Tap arrow left to save the settings.

4. Return to the home screen

Tap the Home key to return to the home screen.
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