Device Guides

Apple iPad Pro 12.9

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iOS 12.0

iOS 11.0

iOS 9.3

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This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 11:

Bluetooth is turned on: Turn off Bluetooth.

List view

Slide your finger downwards starting from the top right side of the screen.

Tap the Bluetooth icon to turn the function on or off.

Tap the Home key to return to the home screen.

Step 1 of 3

Slide your finger downwards starting from the top right side of the screen.

Step 2 of 3

Tap the Bluetooth icon to turn the function on or off.

Step 3 of 3

Tap the Home key to return to the home screen.

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