Device Guides

I can't send and receive iMessages

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPad Pro 12.9
Apple iPad Pro 12.9

We found 5 possible causes:

  1. There are problems activating iMessages
  2. Time zone, date and time aren't correctly set on your tablet
  3. There's an error at the receiving end
  4. Your tablet hasn't been correctly set up for iMessaging
  5. Your iMessage isn't written correctly
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