Device Guides

Apple iPad Pro 12.9 (2021)

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I can't use the internet connection on my tablet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There's an error in the operating system on your tablet: Restart your tablet.

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1. Restarting my tablet

Tap the Top volume key.
Tap the Bottom volume key.
Tap and hold the Top key until your tablet restarts.
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