Device Guides

Apple iPad Pro 12.9 (2021)

iPadOS 15.0

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Restart your tablet.

Step 1 of 3

1. Tap the Top volume key.

Step 2 of 3

2. Tap the Bottom volume key.

Step 3 of 3

3. Tap and hold the Top key until your tablet restarts.

Did this solution solve the problem? Yes No

Possible cause 1:

There's an error in the operating system on your tablet

Solution:

Restarting my tablet

Tap the Top volume key.

Tap the Bottom volume key.

Tap and hold the Top key until your tablet restarts.

Did this solution solve the problem?

Yes No

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