Device Guides
I can't use my tablet as a personal Hotspot
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Personal Hotspot isn't used correctly: See how to use your tablet as a personal Hotspot.
List view
1. Find "Personal Hotspot"
Tap Settings.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-4bdc6f83-a263-4307-aeeb-dabf97ac44bb.png?width=336&height=448)
Tap Personal Hotspot.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-29a41d43-38fb-4f46-807f-ab47661451e8.png?width=336&height=448)
2. Key in the password for personal Hotspot
Tap Wi-Fi Password and key in the required password.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-a744ef27-2afb-44d1-acad-bcf1cf23396a.png?width=336&height=448)
Tap Done.
The password prevents others from accessing your Wi-Fi Hotspot without your approval.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-cc9a0255-661d-477c-ace0-a299a675baae.png?width=336&height=448)
3. Turn on Wi-Fi Hotspot
Tap the indicator next to "Allow Others to Join" to turn on the function.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-a744ef27-2afb-44d1-acad-bcf1cf23396a.png?width=336&height=448)
If Wi-Fi is turned off, tap Turn on Wi-Fi and Bluetooth.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-98b82238-d864-4a7d-ae99-73969c314b1f.png?width=336&height=448)
If Wi-Fi is turned on, tap Wi-Fi and USB Only.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-9b4f7ee8-1c44-4adf-94a0-bd3b4e4fd18d.png?width=336&height=448)
4. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-0bc3b64e-269e-446a-a588-5cd6059b5e84.png?width=336&height=448)
5. Establish connection to Wi-Fi Hotspot from another device
Turn on Wi-Fi on the other device.
Find the list of available Wi-Fi networks and select your own Wi-Fi Hotspot.
Key in the password for your Wi-Fi Hotspot and establish the connection.
When the connection is established, you can access the internet from the other device.
Find the list of available Wi-Fi networks and select your own Wi-Fi Hotspot.
Key in the password for your Wi-Fi Hotspot and establish the connection.
When the connection is established, you can access the internet from the other device.
![Apple iPad Pro 12.9 (2021) Apple iPad Pro 12.9 (2021)](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-7e108cea-1494-4fcf-a914-b497fb959894.png?width=660&height=480)