Device Guides

Apple iPad Pro 12.9 (2020)

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Search in Apple iPad Pro 12.9 (2020)

How to

Getting started

Basic functions

Calls and contacts

Messages and email

Manage apps and data

Camera

Internet and data

Insert SIM

Charge battery

Turn tablet on and off

Activate Apple ID on tablet

Guide to keys and sockets on tablet

List of screen icons

End running applications

Turn screen lock on or off

Restart tablet

Activate tablet

Activate eSIM

Choose message tone

Choose language

Set date and time

Choose a network

Choose Siri settings

Use Siri

Choose network mode

Restore content from an iCloud backup

Prepare transferring content to new iPad

Turn silent mode on or off

Choose volume

Change screen brightness

Use notifications

Use Focus

Use Do Not Disturb

Turn use of lock code on or off

Use Face ID

Use music player

Turn use of PIN on or off

Change PIN

Unblock your PIN

Check software version

Back up tablet memory to iCloud

Update software

Restore factory default settings

Turn flight mode on or off

Turn GPS on or off

Choose Night Shift settings

Choose settings for Control Centre

Use Control Centre

Use multitasking and Dock

Choose settings for Find My iPad

Use Find My iPad

Use Dark Mode

Use widgets

Use Translate

Create a contact

Merge identical contacts

Choose FaceTime settings

Set up your tablet for iMessaging

Write and send iMessage

Set up your tablet for POP3 email

Set up your tablet for IMAP email

Set up your tablet for Exchange email

Set default email account

Delete email account

Write and send email

Install apps from App Store

Uninstall apps

Turn automatic update of apps on or off

Choose settings for background refresh of apps

Transfer files between computer and tablet

Turn Bluetooth on or off

Pair a Bluetooth device with tablet

Synchronise contents of tablet using iCloud

Turn tracking request for downloaded apps on or off

Use recording of app activity

Take screenshot

Set up your tablet for internet

Check data usage

Turn mobile data on or off

Turn data roaming on or off

Turn Wi-Fi on or off

Connect to a Wi-Fi network

Use tablet as personal Hotspot

Turn Wi-Fi Assist on or off

Troubleshoot

Before you start this troubleshooting guide, you need to check one important thing: have you restarted your device?

Basic functions

Messages and email

Entertainment and multimedia

Connectivity

I can't turn on my tablet

I can't access my tablet

I can't activate my tablet

My tablet doesn't respond

My tablet's memory is full

My tablet is slow

My tablet's battery life is short

No message tone is heard on incoming messages

I can't send and receive email

I can't send and receive iMessages

I can't install apps

I can't use of one my apps

I can't take pictures using the camera

I can't play music

I can't use GPS navigation

I can't use the internet connection on my tablet

I can't use Wi-Fi

I can't use my tablet as a personal Hotspot

I can't connect to another Bluetooth device

Another Bluetooth device can't establish a connection to my tablet

My tablet uses a large amount of mobile data

Specs

Dimensions

280.6 x 214.9 x 5.9 mm

Weight

641 g

Screen type

IPS LCD touch screen, 16 million colours

Screen size

12.9 inches

Resolution

2048 x 2732 pixels

Main camera

Triple 12 MP, f/1.8, (wide) + 10 MP, f/2.4, 11mm (ultra wide) + TOF 3D LiDAR scanner (depth)

Front camera

7 MP, f/2.2

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Apple iPad Pro 12.9 (2020)

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