Device Guides
Apple iPad Pro 12.9 (2020)
I can't send and receive iMessages
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 5:
Your iMessage isn't written correctly: See how to write and send an iMessage.
List view
1. Create new iMessage
Tap the message icon.
Tap the new message icon.
2. Select recipient
Tap To: and key in the first letters of the recipient's name.
Tap the required contact.
3. Send iMessage
Tap the text input field and key in the required text.
Tap the send icon.
You can also send pictures, video clips, audio files and different effects in your iMessage. Follow the instructions on the screen to send your iMessage with the required content.
4. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 1 of 8
Tap the message icon.
Step 2 of 8
Tap the new message icon.
Step 3 of 8
Tap To: and key in the first letters of the recipient's name.
Step 4 of 8
Tap the required contact.
Step 5 of 8
Tap the text input field and key in the required text.
Step 6 of 8
Tap the send icon.
Step 7 of 8
You can also send pictures, video clips, audio files and different effects in your iMessage. Follow the instructions on the screen to send your iMessage with the required content.
Step 8 of 8
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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