Device Guides

Apple iPad Pro 12.9 (2020)

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I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

See how to use the camera on your tablet.

Possible cause 2:

The camera isn't used correctly


See how to use the camera on your tablet.

Turn on the camera
Tap Camera.
If the video recorder has been selected, tap PHOTO to select the camera.
Take a picture
Point the camera lens at the back of your tablet at the required object.
Tap the take picture icon.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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