Device Guides

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Search in Apple iPad Pro 12.9 (2020)
I can't take pictures using the camera
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
See how to use the camera on your tablet.

Step 1 of 5
1. Tap Camera.

Step 2 of 5
2. If the video recorder has been selected, tap PHOTO to select the camera.
Step 3 of 5
3. Point the camera lens at the back of your tablet at the required object.

Step 4 of 5
4. Tap the take picture icon.

Step 5 of 5
5. Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Possible cause 2:
The camera isn't used correctly
Solution:
See how to use the camera on your tablet.
Turn on the camera
Tap Camera.
If the video recorder has been selected, tap PHOTO to select the camera.
Take a picture
Point the camera lens at the back of your tablet at the required object.
Tap the take picture icon.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.