Device Guides

Apple iPad Pro 12.9 (2020)

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I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

Your tablet is connected to a Wi-Fi network, but you're not logged on: Open the internet browser and log on.

List view

1. Open internet browser

Tap the internet browser icon.

2. Enter web address

Tap the address bar.
Key in the address of the required website and tap enter.

3. Add current website to bookmarks

Tap the menu icon.
Tap Add Bookmark.
Tap the field below "LOCATION".
Tap Bookmarks.
Key in the required name of the bookmark and tap Save.

4. Go to bookmark

Tap the bookmarks icon.
Tap the required bookmark.

5. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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