Device Guides
Apple iPad Pro 12.9 (2020)
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I can't turn on my tablet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The battery is flat: Charge the battery.
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1. Charge the battery
Connect the charger to the socket and to a power point.
When the battery charging icon is displayed, charging is in progress.
When your tablet is turned on, you can always see the battery power level. The bigger the coloured section of the battery icon, the more power.
Step 2 of 3
When the battery charging icon is displayed, charging is in progress.
Step 3 of 3
When your tablet is turned on, you can always see the battery power level. The bigger the coloured section of the battery icon, the more power.
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