Device Guides

Apple iPad Pro 12.9 (2018)

Change device Change device

My tablet doesn't respond

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

We found 2 possible causes:

  1. There's an error in the operating system on your tablet
  2. The screen lock is turned on
Start guide
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks