Device Guides

Apple iPad mini

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I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

No audio files have been transferred to your tablet: Transfer audio files from your computer to your tablet.

List view

1. 1. Install iTunes

Go to on your computer.
Find the download section on the website to download iTunes.
Download and install iTunes on your computer.
Apple iPad mini

2. 2. Connect device and computer

Start the program iTunes on your computer.
Connect the data cable to the socket at the bottom of your device and to the computer's USB port.

3. 3. Transfer audio files

Depending on your settings in iTunes, the transfer may start automatically.
Apple iPad mini
To start the transfer manually:
Select iPad.
Select Music.
Follow the instructions on the screen to select the required settings.
Select Apply.
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