Device Guides

Apple iPad mini

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 10:

Your tablet isn't assembled correctly: Make sure that your tablet is assembled correctly.

List view

Insert the opener for the SIM holder into the small hole in the SIM holder on the side of your device.

Remove the SIM holder from your device.

Turn your SIM so the angled corner of your SIM is aligned with the angled corner of the SIM holder.
Place your SIM in the SIM holder.

Insert the SIM holder into your device.

Step 1 of 4

Insert the opener for the SIM holder into the small hole in the SIM holder on the side of your device.

Step 2 of 4

Remove the SIM holder from your device.

Step 3 of 4

Turn your SIM so the angled corner of your SIM is aligned with the angled corner of the SIM holder.Place your SIM in the SIM holder.

Step 4 of 4

Insert the SIM holder into your device.

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