Device Guides
Apple iPad Air (iOS8)
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I can't send and receive email
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
The email is written incorrectly: Write an email correctly.
List view
1. 1. Find "Mail"
Tap Mail.
2. 2. Select email account
To view a list of email accounts:
Tap the field in the top left corner of the display.
Tap the field in the top left corner of the display.
Tap the required email account below "All Inboxes".
3. 3. Create new email
Tap the new email icon.
4. 4. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
Repeat the procedure to add more recipients.
Matching contacts are displayed.
Tap the required contact.
Repeat the procedure to add more recipients.
5. 5. Enter subject
Tap Subject and key in a subject.
6. 6. Write text
Tap the text input field and write the required text.
7. 7. Attach file
Tap and hold anywhere on the text input field.
Tap Insert Photo or Video.
Tap Insert Photo or Video.
Go to the required folder.
Tap the required picture or the required video clip.
Tap the required picture or the required video clip.
Tap Use.
8. 8. Send the email
Tap Send when you've finished your email.
9. 9. Return to the home screen
Tap the Home key to return to the home screen.
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