Device Guides

Apple iPad Air (iOS8)

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I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPad Air (iOS8)
Apple iPad Air (iOS8)

We found 7 possible causes:

  1. The required app is damaged or deleted
  2. There's an error in the operating system on your tablet
  3. Your tablet is out of memory
  4. There's no internet connection
  5. You aren't using the latest version of the app
  6. You have a new iPad
  7. You've got a new phone number
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