Device Guides

Apple iPad Air (iOS8)

Search in Apple iPad Air (iOS8)

I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Set your tablet to save pictures on the memory card.

Step 1 of 14

1. Tap Camera.

Step 2 of 14

2. If the video recorder is turned on:Drag PHOTO upwards until the camera is turned on.

Step 3 of 14

3. The following steps describe how you:Zoom in or outTurn HDR on or offTake a pictureTake a picture using the self-timerTake a panorama picture

Step 4 of 14

4. Drag two fingers together or apart to zoom in or out.

Step 5 of 14

5. Tap HDR to turn the function on or off.

Step 6 of 14

6. Point the camera lens at the required object and tap the take picture icon.

Step 7 of 14

7. Tap the timer icon.

Step 8 of 14

8. Tap 3s or 10s.

Step 9 of 14

9. Point the camera lens at the required object and tap the take picture icon.The picture is taken after the selected number of seconds.

Step 10 of 14

10. Drag PANO upwards until the function is selected.

Step 11 of 14

11. Point the camera lens at the part of the motive furthest to the left and tap the take picture icon.

Step 12 of 14

12. Move your tablet slowly to the right in a straight line (the arrow needs to be on the horizontal line).

Step 13 of 14

13. Tap the stop icon.

Step 14 of 14

14. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

The tablet memory is full and your tablet is set to save pictures in this memory

Solution:

Set your tablet to save pictures on the memory card.

1. Turn on the camera

Tap Camera.

If the video recorder is turned on:
Drag PHOTO upwards until the camera is turned on.

2. Use the camera

The following steps describe how you:
Zoom in or out
Turn HDR on or off
Take a picture
Take a picture using the self-timer
Take a panorama picture

3. Zoom in or out

Drag two fingers together or apart to zoom in or out.

4. Turn HDR on or off

Tap HDR to turn the function on or off.

5. Take a picture

Point the camera lens at the required object and tap the take picture icon.

6. Take a picture using the self-timer

Tap the timer icon.

Tap 3s or 10s.

Point the camera lens at the required object and tap the take picture icon.
The picture is taken after the selected number of seconds.

7. Take a panorama picture

Drag PANO upwards until the function is selected.

Point the camera lens at the part of the motive furthest to the left and tap the take picture icon.

Move your tablet slowly to the right in a straight line (the arrow needs to be on the horizontal line).

Tap the stop icon.

8. Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks