Device Guides
I can't install an app
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
You haven't activated an Apple ID on your tablet: Activate an Apple ID on your tablet.
List view
1. 1. Find "iTunes & App Stores"
Tap Settings.
Tap iTunes & App Stores.
2. 2. Activate Apple ID
Tap Apple ID and key in the username for your Apple ID.
Tap Password and key in the password for your Apple ID.
Tap Sign In.
3. 3. Return to the home screen
Tap the Home key to return to the home screen.