Device Guides

Apple iPad Air (iOS8)

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I can't connect to another Bluetooth device

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

We found 6 possible causes:

  1. The distance between the two devices is too long
  2. Bluetooth isn't turned on on the other device
  3. Bluetooth isn't turned on on your tablet
  4. Bluetooth visibility isn't turned on on the other device.
  5. There's an error on the other device
  6. The wrong access code is entered
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