Device Guides

Apple iPad Air (iOS8)

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I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

You're abroad and data roaming is turned off on your tablet: Turn on data roaming. Please note: you may induce additional costs by turning on data roaming.

List view

1. 1. Find "Cellular Data"

Tap Settings.
Tap Cellular Data.

2. 2. Turn data roaming on or off

Tap the indicator next to "Data Roaming" to turn the function on or off.

3. 3. Return to the home screen

Tap the Home key to return to the home screen.
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