Device Guides

Apple iPad Air (iOS8)

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Another Bluetooth device can't establish a connection to my tablet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPad Air (iOS8)
Apple iPad Air (iOS8)

We found 4 possible causes:

  1. The distance between the two devices is too long
  2. Bluetooth isn't turned on on your tablet
  3. Bluetooth visibility isn't turned on on your tablet
  4. The wrong access code is entered
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