Device Guides

Apple iPad Air (iOS8)

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

You have running applications: End all active applications.

List view

Tap the Home key twice.
A list of active applications is displayed.

Slide the required application upwards to end it.

Tap the Home key to return to the home screen.

Step 1 of 3

Tap the Home key twice.A list of active applications is displayed.

Step 2 of 3

Slide the required application upwards to end it.

Step 3 of 3

Tap the Home key to return to the home screen.

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