Device Guides

Apple iPad Air (iOS8)

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 10:

Your tablet isn't assembled correctly: Make sure that your tablet is assembled correctly.

List view

Turn the back of your tablet towards you.
Insert the opener for the SIM holder into the small hole in the SIM holder on the side of your tablet.

Remove the SIM holder from your tablet.

Turn your SIM so the angled corner of your SIM is aligned with the angled corner of the SIM holder.
Place your SIM in the SIM holder.

Insert the SIM holder into your tablet.

Step 1 of 4

Turn the back of your tablet towards you.Insert the opener for the SIM holder into the small hole in the SIM holder on the side of your tablet.

Step 2 of 4

Remove the SIM holder from your tablet.

Step 3 of 4

Turn your SIM so the angled corner of your SIM is aligned with the angled corner of the SIM holder.Place your SIM in the SIM holder.

Step 4 of 4

Insert the SIM holder into your tablet.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks