Device Guides

Apple iPad Air (iOS8)

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I can't turn on my tablet

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Before you can use an Optus SIM, you need to unlock your tablet using an unlock code. To get the unlock code, contact the service provider that locked your tablet.

Possible cause 3:

Your tablet is locked to another service provider

Solution:

Before you can use an Optus SIM, you need to unlock your tablet using an unlock code. To get the unlock code, contact the service provider that locked your tablet.

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