Device Guides

Apple iPad Air (iOS8)

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The battery is flat: Charge the battery.

List view

Connect the charging cable to the charger and to a power point.

Connect the other end of the charging cable to the socket.

When the battery charging icon is displayed, charging is in progress.

When the battery is fully charged, you can remove the charger from the power point and your tablet.

Step 1 of 4

Connect the charging cable to the charger and to a power point.

Step 2 of 4

Connect the other end of the charging cable to the socket.

Step 3 of 4

When the battery charging icon is displayed, charging is in progress.

Step 4 of 4

When the battery is fully charged, you can remove the charger from the power point and your tablet.

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