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Apple iPad Air

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I can't use of one my apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Update your tablet with the latest software.

Step 1 of 3

1. Tap Settings.

Step 2 of 3

2. Tap General.

Step 3 of 3

3. Tap Software Update. If a new software version is available, it's displayed. Follow the instructions on the screen to update the software on your tablet.

Did this solution solve the problem? Yes No

Possible cause 1:

Your tablet's software hasn't been updated to the latest version

Solution:

Update your tablet with the latest software.

Update your tablet's software

Tap Settings.

Tap General.

Tap Software Update. If a new software version is available, it's displayed. Follow the instructions on the screen to update the software on your tablet.

Did this solution solve the problem?

Yes No

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