Device Guides
Apple iPad Air
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I can't use the internet connection on my tablet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Your tablet hasn't been correctly set up for internet: Set up your tablet for internet.
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1. Set up your tablet for internet
When you insert your SIM into your tablet, it's automatically set up for internet.
Step 1 of 1
When you insert your SIM into your tablet, it's automatically set up for internet.
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