Device Guides
Apple iPad Air 2
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I can't send and receive iMessages
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Time zone, date and time aren't correctly set on your tablet: Set time zone, date and time.
List view
1. Find "Date & Time"
Tap Settings.
Tap General.
Tap Date & Time.
2. Turn on automatic update of time zone, time and date
Tap the indicator next to "Set Automatically" to turn on the function.
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 5
Tap Settings.
Step 2 of 5
Tap General.
Step 3 of 5
Tap Date & Time.
Step 4 of 5
Tap the indicator next to "Set Automatically" to turn on the function.
Step 5 of 5
Tap the Home key to return to the home screen.
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