Device Guides
Apple iPad Air 2
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I can't use the internet connection on my tablet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
Mobile data is turned off: Turn on mobile data.
List view
1. Find "Cellular Data"
Tap Settings.
Tap Cellular Data.
2. Turn mobile data on or off
Tap the indicator next to "Cellular Data" to turn the function on or off.
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 4
Tap Settings.
Step 2 of 4
Tap Cellular Data.
Step 3 of 4
Tap the indicator next to "Cellular Data" to turn the function on or off.
Step 4 of 4
Tap the Home key to return to the home screen.
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