Device Guides
Apple iPad Air 2
Buy now
Search in Apple iPad Air 2
I can't install apps
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The selected app isn't available in your country: Search for similar apps or wait until the required app becomes available in your country.
List view
1. Find "App Store"
Tap App Store.
2. Find app
Tap Search.
Key in the name or subject of the required app and tap Search.
Tap the required app.
3. Install app
Tap GET.
If you've selected a paid app, tap the price to install the app.
Tap INSTALL.
4. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 7
Tap App Store.
Step 2 of 7
Tap Search.
Step 3 of 7
Key in the name or subject of the required app and tap Search.
Step 4 of 7
Tap the required app.
Step 5 of 7
Tap GET.
Step 6 of 7
Tap INSTALL.
Step 7 of 7
Tap the Home key to return to the home screen.
Would you like information for your {device-name}?